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Refunds
Refund requests submitted before the program start date will be honored. For all requests , a 10% administration fee will be subtracted. No refunds will be given after the start date of an activity. Please note: Some activities do have a "No Refund" policy. Please refer to the written activity description to determine if this policy is in effect for your particular activity. The registrant is entitled to a full refund in the event the Department of Parks and Recreation cancels a program.
Satisfaction Guarantee
DPR's policy allows for credit to a participant's DPR account if, after attending the first day of an activity or class, the participant is not completely satisfied and notifies DPR within two days after attending. The credit will be applied to any other class/activity within one year from the date of issue. This policy does not apply to missed classes/activities, facility rentals, sports leagues, sporting events and transportation costs to entertainment.
DPR encourages and supports participation of individuals with disabilities in all of our programs and services. Please contact DPR customer service at 202-673-7647 at least two weeks in advance of the start date of a program or activity to request a reasonable modification.
VOTER REGISTRATION NOTICE
If you are not registered to vote where you live now, would you like to apply to register to vote here today?
You can register at https://www.vote4dc.com/Voter/Home/SearchMain or in person at DPR's Central Office at 1250 U St. NW, Washington, D.C. 20009. DPR can help you fill out the registration form in private.
No person at DPR shall (A) Seek to influence your political preference or party; (B) Display any political preference; (C) Make any statement or take any action to discourage you from registering to vote; or (D) Make any statement or take any action to lead you to believe that your registration affects the availability of services provided by DPR.
If you believe that DPR has interfered with your right to register, your right to privacy, or your right to choose a political party, you may file a complaint with:
Board of Elections
Government of the District of Columbia
One Judiciary Square
441 4th Street NW
Suite 250 North
Washington, DC 20001
Email: [email protected]
Website: http://www.dcboee.org
Telephone: (202) 727-2525