Handle With Care


Handle with Care is committed to teaching Residential staff how to deal with a behaviorally challenged population in a way that preserves the client’s dignity, is safe and enables continued positive learning and behavioral development by preserving and enhancing the therapeutic relationship. Handle with Care is a 24-hour training (three days) that will demonstrate how to use verbal de-escalation techniques and how to remain physically safe with youth/residents through safe self-defense and therapeutically safe physical take downs of out-of-control youth. The training emphasizes the verbal de-escalation technique that dramatically decreases the need for physical restraint (used as a last resort) while maintaining the integrity of the student. This philosophy embodies the belief that for learning/therapy to take place there needs to be a universal (staff and client) perception of physical and psychological safety in the milieu. Emotional safety is a relationship climate consisting of acceptance, trust, honesty, problem solving skills, communication, tolerance and forgiveness. Handle with Care is committed to the emotional and physical safety of behaviorally challenged individuals whose behavior is harmful to themselves or others and the staff and organizations that support them.

Additional Information

Eligible Participants

Santa Clara County Title IV-E Collaborative training events are free for all who qualify. Eligible participants include:

  • Staff of residential treatment facilities in Santa Clara County
  • Foster and adoptive parents
  • Prospective foster and adoptive parents
  • Santa Clara County social workers
  • Santa Clara County children’s mental health providers
  • Staff of community based organizations that serve children and families in Santa Clara County
  • College and university students in academic preparation to work with families and children

Please arrive 10 minutes prior to the start time to assure registration for the course. Attendees arriving after the start of the training time may lose registration position, and may not be allowed in due to wait list and need for prompt start time. Please cancel in advance if you cannot attend as frequent "no shows" may result in an inability to register for future training.

Please Note:

If you are seeking CEU's for this training, you must be present for the entirety of the training. You must sign in and sign out on the designated CEU sign-in sheet. 


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